Management Training
at the Press Association

MANAGING CHANGE

Who should attend: Executives.

What will you gain from the course: Never before has there been more change in our industry. Therefore all managers need the skills and expertise to manage change well.
This course is designed to do just that. This programme will provide managers (and those who have to introduce and/or cope with major change) with practical tools and techniques to successfully plan and manage change.  Emphasis will also be placed on helping other people to react positively to the change, and to minimising resistance. The tools and techniques could be applied to many different types of change.

Course Length: Two days.

Leadership in the News Room

Who should attend: Anyone with responsibility for management and leadership in a news room.

What will you gain from the course: The skills of leadership are essential for all those who are effective managers/editors in the news room. 
The course will equip delegates with models, tools and techniques to enhance their leadership effectiveness.  This interactive and highly participative course will include the following elements: Defining effective leadership, personal leadership audits, creating a compelling vision, understanding ourselves and others, influencing ‘difficult people’, and communication skills.

Course Length: Two days.

HANDLING DIFFICULT SITUATIONS AND PEOPLE

This programme is designed to provide you with practical tools and techniques to enable you to handle difficult situations and people effectively.

WHAT IS COVERED?

How to Remain Calm and in Control:
Perceptual Position Analysis
Steve Covey's Circles of Influence
State Management Techniques
How to Build Relationships:

Effective Interpersonal Communication
Rapport Building.
Understanding People and behaviour

Calming People Down:
Listening Skills
Pattern Interrupting
Fact Feeling Loop
Behaviour Change techniques

Reaching Agreement:
Egan's Three-Stage Model
Language Patterns to get people to say "YES"

Action Planning

WHAT WILL THE COURSE BE LIKE?

It will be a highly practical, skills development workshop.  You will be given new tools and techniques and immediate opportunities to put these into practice.

WHAT WILL I BE ABLE TO DO AFTERWARDS?

You will have even greater skills, knowledge and expertise to ensure that you will be able to influence other people effectively.  This of course does not mean that you will always get your way, but you will maximise the chances of being successful...

Course Length: Two days.